Office Manager & Support Staff

Dawn Halpin, Office Manager

Dawn was initially trained at Dalhousie University with a Bachelor’s Degree in Nursing and worked as a Registered Nurse in renal dialysis and transplant from 1991-2000. She was responsible for aspects of human resources during her nursing career and when Dr. Halpin wanted to start his own practice in 1999, she was drawn into working with him to handle all business aspects of the clinic.

Dawn does it all, HR & payroll, bookkeeping, A/R, A/P, social media and all marketing for the clinic. She jumps in wherever she’s needed to support our team. She is our resident IT support too!

In addition to managing the dental office, Dawn opened her own dance studio called Illusion Dance Arts in 2021, and and is busy teaching dance to competitive dancers. This fills her time with all four of her and Andy’s children off to university.

She truly believes we have the best dental staff anywhere and feels that they are her second family.

Amy, Orthodontic Financial Coordinator

Amy joined us in the fall of 2017. She has a background of working in administration. She graduated with a degree in Journalism in 2005 and spent some time working at a radio station reading the weekend news on-air. In 2018, Amy was promoted to Orthodontic Financial Coordinator after demonstrating her stellar organizational skills, and in 2021 she began assisting the Manager with Accounts Payable. Amy is happy to be part of the team delivering exceptional customer service and in her spare time making “the best chocolate chip muffins,” at least according to her kids. Amy is easygoing and very hardworking. She keeps our front desk on task. We love having Amy as part of our Bridgeview Dental front desk team!

Mary, Dental Receptionist

Mary moved to the east coast from Port Perry, Ontario in 2019 and quickly settled into our practice. She replaced Kathryn who returned to university for her dental degree. Mary became a Certified Level 2 Dental Assistant in 2004 and has spent the past 15 years working in the dental field. She has lots of experience in dental administration. In her spare time, Mary enjoys spending time with her two children, six chickens, dog, and snake!

Trina, Dental Receptionist

Trina became a part of our team in June 2020, when we reopened after our mandatory COVID closure. The clinic was so busy, we needed the extra assistance at our front desk. She brings with her more than 25 years of business administrative experience, with 14 years of experience being in dental administration. Trina is responsible for scheduling patient appointments, assisting with payments and answering any inquiries patients may have during their treatment journey. Trina also has experience as a sterilization technician at her previous positions. In her spare time, Trina and her partner Jeff enjoy travelling, golf, kayaking, hiking, curling, biking and skiing. She also enjoys spending time with friends and family and snuggling with her two cats Charlie and Google.

Sharen, Accounts Receivable

Sharen assists patients at our front desk and assists the manager with A/R. She brings over 25 years of experience running a business and working in the dental field! Sharen is usually the one to contact patients after an appointment if there is an issue with their insurance or for any outstanding balances. Sharen is hardworking – we have to try and force her to take a break – and always has the best, positive attitude. We love having her as part of our team. In her spare time, Sharen is busy with her grandchildren.